Stray Packages Taking Over Your Lobby? Here’s Why Every Building Needs a Smart Parcel Room
If your lobby is slowly turning into a pickup zone for stray Amazon boxes, you’re definitely not the only one. With online deliveries climbing every month, most buildings simply can’t keep up. Packages get misplaced, staff end up doubling as package managers, and couriers drop off wherever there’s an empty corner.
This is where smart package room solutions change the game. These secure, access-controlled rooms keep deliveries organized, protected, and effortless for everyone involved. And when it comes to finding and installing them professionally (as per your property’s requirements), GS Parcel has become the go-to partner for properties.
In this blog, we’ll break down what package room solutions really are, how they work, and why more buildings are relying on GS Parcel to handle modern delivery demands the right way.
What Are Package Room Solutions?
A package room solution is a controlled-access space developed for secure delivery, storage, and retrieval of parcels with minimal staff involvement. With systems like Luxer One’s package room technology, buildings can transform an existing room or closet into a highly efficient delivery hub.
We focus on developing the room layout, installing the hardware, integrating Luxer One’s technology, and ensuring the system works seamlessly from day one.
A well-designed package room includes:


- Smart access control
- Automated delivery and pickup workflows
- Real-time notifications
- 24/7 video monitoring
- Cloud-based tracking and activity logs
- Touchscreen interfaces for deliveries and pickups
- Modular, space-efficient shelving
Together, these features create a smooth, secure system that simplifies deliveries for everyone.
How Package Room Solutions Work
GS Parcel handles the installation of Luxer One’s package room solutions, and the delivery flow is created to be simple for couriers, secure for residents, and hands-free for property teams. Here’s what the whole process looks like:
1. Courier Access
Delivery carriers arrive at the building and enter the parcel room using a unique delivery access code assigned to their provider. These codes ensure that only verified couriers can enter the room, preventing unauthorized drop-offs and maintaining control over the process.
2. Smooth Package Drop-Off
Once inside, the courier places each package inside the secure parcel room. Because the room accepts multiple package sizes and volumes, drop-offs take just a few seconds, no sorting by building staff, no waiting for someone to unlock a mailroom, and no bottlenecks during peak delivery hours.
3. Instant Recipient Notification
As soon as a package is logged, the system automatically sends a text message or email alert to the recipient. This message includes a secure, one-time-use access code that allows them to enter the room at their convenience.
4. Secure and Flexible Retrieval
Residents or employees enter their access code at the touchscreen to unlock the door and retrieve their package. Every pickup is automatically tracked, creating a complete chain of custody without requiring staff oversight.
5. Full Transparency and Accountability
Every entry, exit, delivery, and pickup action is logged in the system. Cloud-based video surveillance monitors the room 24/7, and access logs provide timestamped records for complete visibility. This dramatically reduces disputes, theft, and misplaced items.
Together, these steps turn a once chaotic process into a streamlined, secure, and fully automated workflow. No more overcrowded mailrooms, no more lost or misplaced packages, and no more “office is closed” pickup limitations.
This eliminates lost packages, cluttered mailrooms, and inconvenient pickup hours.
7 Reasons Why Your Building Needs a Package Room

Package Volume Keeps Growing
Online shopping continues to rise, and hybrid work habits mean residents and employees are receiving packages throughout the day. Most buildings simply weren’t devised to handle this volume. Package room solutions give your property a structured, scalable way to manage daily deliveries without overflowing mailrooms, cluttered lobbies, or overwhelmed staff.
Zero Staff Burden
Property management teams already juggle enough. Sorting, storing, and tracking packages manually only adds more stress and leaves room for mistakes. With automated package room solutions, staff don’t have to receive packages, notify residents, or chase down missing items. Everything is handled by the system, freeing your team to focus on actual building operations.
24/7 Secure Pickup
Not everyone keeps the same schedule. Residents working late, shift employees, and early-morning commuters all appreciate the convenience of being able to access their packages anytime. With one-time access codes, package room solutions eliminate missed delivery slips, limited office hours, and the frustration of waiting until the next day to pick up an item.
Theft & Damage Prevention
Porch piracy isn’t just a residential doorstep problem; it happens in apartment lobbies, corporate offices, and mixed-use buildings, too. A secure, access-controlled package room drastically reduces theft, tampering, and misplaced deliveries. Continuous video surveillance and digital access logs provide complete visibility, keeping both couriers and recipients accountable.
Better Space Management
Mailrooms were never designed for modern package volume. Overflowing boxes create hazards, block walkways, and ruin the look of your building. Dedicated package room solutions keep deliveries organized, categorized, and stored neatly until retrieved. Clean, controlled storage also prevents damage caused by pile-ups or rushed sorting.
Enhanced Resident & Tenant Satisfaction
Convenience is one of the most significant value drivers today. When residents can pick up packages anytime, securely, and without staff involvement, it instantly improves their daily living experience. Businesses also appreciate fast, organized deliveries that don’t disrupt workflow. Smart package room solutions signal that your property is modern, responsive, and committed to making life easier.
Built to Customize
The beauty of modern package room solutions is that they grow with your building. Whether you receive 20 packages a day or 200, the system handles them smoothly. And if your building ever needs additional capacity, Luxer One’s ecosystem allows hybrid setups combining parcel rooms with smart lockers for maximum flexibility.
As package volume continues to rise across all property types, the need for an innovative, more reliable delivery system becomes impossible to ignore. Traditional mailrooms and front desks weren’t built for today’s nonstop flow of online orders; this is where modern package room solutions step in.
These systems don’t just solve storage problems; they transform the entire delivery experience for residents, tenants, couriers, and property teams.
Who Should Use Package Room Solutions, and Are They Safe?
Package room solutions are ideal for any property that handles steady package volume and needs a more organized, secure system. GS Parcel installs these solutions across:
- Multifamily communities
- Corporate offices
- Schools and universities
- Libraries
- Hospitals and medical campuses
- Government buildings
- Retail and mixed-use properties
Whether it’s residents, employees, students, or visitors, any environment receiving daily deliveries benefits from smarter storage, faster pickups, and reduced staff workload.
And yes! package rooms are incredibly safe. Luxer One’s technology includes controlled digital access, one-time-use resident codes, courier verification, full activity logs, encrypted data, and 24/7 cloud-based video monitoring. This ensures every package is accounted for and protected from theft, tampering, or unauthorized entry.
Package room solutions aren’t a luxury anymore; they’re a necessity. Delivery volumes are only going up, and residents expect convenience that matches today’s on-demand lifestyle.
With GS Parcel’s professional installation and Luxer One’s powerful package room technology, buildings can finally take control of their package chaos and turn it into a secure, streamlined, stress-free system.
If you’re thinking about upgrading your building’s package experience, this is the perfect place to start.
Elevate Your Property’s Package Management with GS Parcel’s Package Room Solutions

Choosing the right package room solution is only the first step; proper installation is what ensures it operates smoothly, securely, and without interruption.
At GS Parcel, we combine Luxer One’s innovative parcel room technology with professional installation and a compliance-driven process to create reliable, user-friendly package rooms for every type of property.
Whether you’re upgrading a multifamily community, corporate office, school, or hospital, our team ensures your system is developed correctly, installed cleanly, and optimized for long-term performance.
Give your building a safer, smarter, more efficient way to manage deliveries.
Schedule a consultation with GS Parcel today!
